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How focusbets Handles Your Personal Information

Your privacy matters to how we run this platform. This policy explains exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our lobby — and what we do with that information once we have…

No data sold to third-party marketersPayPal, Venmo & Play+ transaction data protectedAccount data encrypted in transit and at restRequest access or deletion at any timeContact our privacy team directly
focusbets How focusbets Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Questions about your data, a request to delete your account information, or a concern about how a transaction record is stored — any of these go straight to our privacy team. We keep three contact paths open so you can choose the one that fits how you prefer to communicate.

Live Chat Start a chat session from your account dashboard at any time. Identify yourself as submitting a privacy request and our team will route it correctly.
Email Privacy Team Send your request to the privacy address listed in your account settings. Include your registered email so we can match your request to your account record.
Account Settings Portal Log in, navigate to Privacy in your account settings, and submit a data access or deletion request directly. We confirm receipt within one business day.
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

We apply layered security practices across account data, payment records, and session logs. Below are four areas where our data handling directly affects your privacy as an account holder on focusbets.

Encryption and Transmission Security

All data exchanged between your device and our servers — including PayPal and Venmo transaction details — travels over TLS-encrypted connections. Stored account data is encrypted at rest using industry-standard methods.

Cookie Usage and Tracking

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can adjust non-essential cookie preferences in your browser settings at any time without affecting your account access.

Data Retention Periods

Transaction records tied to PayPal, Venmo, or Play+ deposits and withdrawals are kept for the period required under applicable state and federal financial regulations. Account profile data is held while your account remains active.

Your Right to Access and Correct Data

You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Submit through the Privacy section of your account settings or email our team directly.

Common Questions About Your Privacy at focusbets

These are the questions we hear most often from account holders about how their data is handled, what their rights are, and how to act on them.

We do not sell your data. We share it only with payment processors like PayPal, Venmo, and Play+ to complete transactions, and with identity-verification partners as required by applicable state law.

Log into your account, go to the Privacy section in settings, and submit a data access request. You can also email our privacy team directly using the address listed in your account settings.

Yes. Submit a deletion request through your account settings or via email. We will remove data where no legal retention requirement applies and confirm when the process is complete.

We collect a transaction reference and partial payment-method identifier — enough to match the deposit to your account. We do not store your full PayPal password or Venmo credentials on our servers.

Yes, we use session and analytics cookies. Non-essential cookies can be turned off in your browser settings. Turning them off will not lock you out of your account or prevent deposits and withdrawals.

Identity documents — such as a government-issued ID — are collected to meet state-level requirements for operating in eligible jurisdictions. These records are retained for the period required by applicable law, then deleted.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.